Skilled, driven technicians to support a growing national client base, performing a wide range of technical tasks including OS installations, hardware diagnostics, structured cabling, and telecom work across various environments.
Compensation
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
Responsibilities
Perform OS installations, hardware diagnostics, and software setup
Perform structured cabling (including drilling, running, and dressing cables)
Perform telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Requirements
Nice to have: PC and printer troubleshooting experience
Log and manage incidents and service requests in the ticketing tool (EasyVista) and provide basic technical support.
Responsibilities
Log and manage incidents and service requests in the ticketing tool (EasyVista)
Execute predefined basic technical support tasks (user and access management, etc.)
Perform back-office tasks in corporate tools and applications (managing shared mailboxes, data loading, or parameter configuration in SAP or CRM systems, etc.)
Provide desktop support and manage basic infrastructure (PC and standard software troubleshooting, managing hardware and software license inventory, monitoring servers, networks, and critical services)
Escalate incidents to the Level 2 support team when necessary
The Mobile Video and Analytics Department is seeking a technically adept individual to join our team as an Intern - Technician. In this role, you will bridge the gap between our product portfolio and customer networks, coordinating directly with IT teams to troubleshoot and resolve integration challenges.
Compensation
Target Hourly Base Salary Range: $20.70 - $24.10 USD
Responsibilities
Diagnose and resolve technical incidents via ticketing systems and direct customer interaction to ensure product functionality
Act as a customer advocate, maintaining critical relationships and communicating specific technical issues across internal departments
Proactively track unresolved issues and contribute to the internal Knowledge Base to improve future troubleshooting efficiency
Requirements
Bachelor's degree or Master's degree program in a related field of study
Skilled, driven technicians to support a growing national client base, performing tasks from OS installations and hardware diagnostics to structured cabling and telecom work across various environments.
Responsibilities
Perform OS installations, hardware diagnostics, and software setup
Perform structured cabling (including drilling, running, and dressing cables)
Perform telecom work (punch-downs, demarc extensions)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Requirements
Nice to have: PC and printer troubleshooting experience
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