IT Support Systems Admin Specialist
PVLabs · Posted Nov 12, 2026
- Burlington, Ontario, Canada
- On-site
- Full-time · Mid
- 2–5 years
Provide Tier 1 and Tier 2 IT support for employees, maintaining equipment, troubleshooting hardware and software, and coordinating with vendors and the IT Manager.
Responsibilities
- Provide Tier 1 and Tier 2 support in person and remotely
- Diagnose and troubleshoot hardware, software, connectivity, account and access issues
- Escalate complex issues to IT Manager
- Support Microsoft 365 and employee access
- Prepare and configure computers and peripherals
Requirements
- Relevant college diploma, degree or equivalent practical experience
- Nice to have: Microsoft Entra ID/Azure AD
- Nice to have: Intune
- Nice to have: Windows device deployment
- Nice to have: Endpoint-management tools