Support operations across the United States and parts of Canada for Verra Mobility’s VCC, ensuring roadside network devices remain online and efficient.
Locations (2)
Mesa, Arizona, United States
Canada
Responsibilities
Ensure compliance with company policies and regulatory requirements
Maintain accurate and detailed records of all account documentation
Communicate effectively with advisors to resolve discrepancies
Coordinate with VCC Support teams for remote technical support and downtime reporting
Review Red-Light Camera locations and ensure equipment functionality
Requirements
Bachelor's degree in information technology, computer science or closely related field
Associate's degree in information technology, computer science or closely related field
The Operations Analyst supports the Orchestration area in the VCC, handling intake, data management, and troubleshooting for roadside, server, and remote operations.
Responsibilities
Support operations areas including intake, quality assurance, engineering, and infrastructure
Manage record keeping, data management, certificate and device validation
Analyze and trend data
Assist VCC with tasks impacting roadside, server, and remote operations
Interpret data to determine appropriate actions
Requirements
Bachelor’s degree in information technology, computer science or closely related field
Associate’s degree in information technology, computer science or closely related field
The Senior Operations Technician is responsible for work in our Regional Operations team in the VCC, supporting operations across the United States and parts of Canada through remote troubleshooting, site and roadside monitoring, and general uptime for devices managed by the VCC.
Locations (2)
Arizona, United States
Canada
Responsibilities
Ensure compliance with company policies and regulatory requirements.
Maintain accurate and detailed records of all account documentation.
Communicate effectively with advisors to resolve any discrepancies or issues.
Coordinate with the VCC Support teams, including Manager, Supervisors, and technicians in daily activities for remote technical support verifications, downtime reporting, and verification and tracking of remote equipment.
Maintain VCCs documentation and databases with meticulous dedication to ensure our records are accurate and up to date.
Requirements
Bachelor’s degree in information technology, computer science or closely related field
