Sales Operations Specialist (CRM & Lead Conversion – Go High Level CRM)
teamsquared · Posted Jul 21, 2025
- Remote, Australia
- Remote
- Associate
- Competitive pay in AUD
- 2–3 years
A detail-oriented Sales Operations Specialist with expertise in Go High Level (GHL) CRM and digital lead conversion processes to manage the end-to-end lifecycle of enquiries.
Responsibilities
- Manage and optimize CRM processes using Go High Level (GHL) including custom workflows, automation, tagging, and integrations with platforms such as Practina.
- Create and distribute bi-weekly newsletters and nurture communications to historical leads.
- Perform manual outreach to leads that have not booked consultations, assessing potential fit and encouraging booking.
- Manage and distribute AI-scheduled consultations to appropriate team members, ensuring tracking and outcome reporting.
- Monitor, identify, and troubleshoot bugs in CRM workflows; collaborate with GHL support or third-party providers for timely resolution.
Requirements
- Nice to have: Practina
- Nice to have: Facebook ads
- Nice to have: Google ads management