Greet and assist customers, schedule appointments, manage insurance and billing, maintain patient records, and perform preliminary testing under supervision.
Greet and assist customers. Schedule appointments, verify insurance coverage, maintain accurate patient records, and assist with preliminary testing under the Optometrist’s supervision.
Compensation
Pay Rate: $10.64 - 14.10/hr
Responsibilities
Medical coding, Insurance research, and billing.
Greet and assist customers. Schedule appointments according to the Resources Scheduling guidelines. Answer the phone, answer patients’ questions, check patients in and out, collect payments, monitor and perform other front desk tasks as needed.
Perform preliminary testing data collection as directed.
Maintain complete and accurate patient records.
Call for insurance preauthorization. Follow up on hold authorizations.
Requirements
HS diploma, GED or 1-5 years of equivalent related job experience
The Referral Coordinator works as part of the healthcare team and collaborates with other support staff and clinic healthcare providers to coordinate referrals and educate patients and providers about insurance plans and benefits.
Compensation
$0.75/hour for those who test proficiently in a second language
Responsibilities
Receives and processes all referrals per established protocols
Coordinates referrals with hospitals, specialists, and other organizations when services are authorized
Schedules patients as needed with specialists
Maintains accurate records, tracking the status and receipt of notes for completed referrals
Provides information to and educates patients regarding availability of specialty and other non-CHC services
Requirements
High school graduate or equivalent
Post high school education in office/clerical coursework
Graduate of a Medical/Dental Administrative Assistant Certification program or related field
Nice to have: Bilingual skills
Nice to have: Experience in a multiple provider medical practice