- Hyderabad, Telangana, India
- Full-time · Principal
- 5+ years
We are looking for a Presales Consulting Engineer with experience in Cisco Contact Center and Collaboration technologies, solution design, and technical presales. The role focuses on developing technical solutions, supporting proposals, and evaluating managed services platforms and observability tools.
Responsibilities
- Design technical solutions involving Cisco UCCE and Cisco Collaboration technologies.
- Support presales activities, including RFP/RFI responses, solution documentation, effort estimation, and technical proposals.
- Evaluate managed services platforms for monitoring, alerting, log analysis, and operational insights.
- Collaborate with sales, architecture, and delivery teams to develop scalable and supportable solutions.
- Identify technical dependencies, integration requirements, risks, and opportunities to improve service reliability.
Requirements
- Google Cloud Professional Cloud Architect
- Nice to have: Splunk
- Nice to have: Datadog
- Nice to have: Cisco Webex Contact Center
- Nice to have: CCaaS