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Skill:Printer and Peripheral Support

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1–2 jobs· newest first

Lead IT Site Owner (Managed Services - Service Desk)
TEKsystems · Chicago, US
$50–$55On-site · Contract · Senior
MS Engineer (L1): Desktop
NTT Ltd. · Sydney, Australia
On-site

+10K new in the last hour

Lead IT Site Owner (Managed Services - Service Desk)

TEKsystems · Posted Nov 2, 2026

Chicago, Illinois, United States
On-site
Contract · Senior
$50–$55 per hour

7+ years

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Lead IT Site Owner overseeing onsite IT operations for a large enterprise environment, managing a team of desktop support technicians and ensuring service delivery excellence.

Compensation

The pay range for this position is $50.00 - $55.00/hr.

Responsibilities

Serve as the primary onsite IT owner and point of contact for all technology-related operations
Ensure delivery of IT services meets or exceeds established SLAs and client expectations
Lead daily operations for onsite desktop support and infrastructure support teams
Manage incident, request, problem, and escalation processes through resolution
Drive continuous improvement initiatives to enhance service quality and operational efficiency

Requirements

Nice to have: Prior MSP, Managed Services, or Outsourcing experience
Nice to have: ITIL Foundation Certification
Nice to have: Experience managing onsite support operations across multiple locations
Nice to have: Experience supporting manufacturing, corporate campus, or enterprise environments
Nice to have: Experience managing staffing, hiring, onboarding, and technician development

Skills

Microsoft 365 Administration Entra ID (Azure Active Directory)Exchange Online Teams Administration Intune / Endpoint Management Windows 10 & Windows 11 ServiceNow Incident Management Change Management Problem Management Asset Management Knowledge Management Cisco VPN Support Cisco LAN/WAN Connectivity Wireless Network Troubleshooting TCP/IP Fundamentals Network Connectivity and Escalations Printer and Peripheral Support Endpoint Support Desktop & Laptop Hardware Break/Fix Hardware Lifecycle Management Imaging and Deployment Executive Support Software Installation & Troubleshooting Conference Room & Collaboration Technologies Active Directory SCCM / MECM Citrix Remote Support Tools Mobile Device Support Endpoint Security Platforms Microsoft 365 Entra ID Intune SCCM MECM

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan
Life Insurance (Voluntary Life & AD&D)
Short and long-term disability

See full job description

MS Engineer (L1): Desktop

NTT Ltd. · Posted Nov 6, 2026

Sydney, New South Wales, Australia
On-site
3+ years

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Provide onsite and remote desktop support to clients, responding to incidents and service requests, building, imaging, configuring, and deploying laptops and desktops using Microsoft Intune and Windows Autopilot.

Responsibilities

Provide high-quality customer service and technical support
Respond to incidents and service requests
Build, image, configure, and deploy laptops and desktops
Support multiple Standard Operating Environments
Diagnose and resolve hardware, software, and end-user device issues

Requirements

Relevant IT or technical qualifications are highly regarded
Nice to have: Relevant industry certifications such as Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)
Nice to have: Knowledge and understanding of ITIL practices, SLAs, incident management, service request management

Skills

Strong technical troubleshooting skills Experience supporting multiple Standard Operating Environments Strong working knowledge of Windows 11, macOS, and Microsoft 365 applications Hands-on knowledge of Microsoft Intune

Knowledge of Windows Autopilot

LAN and network connectivity troubleshooting

Hardware troubleshooting and laptop break/fix

Experience supporting VPN and remote-access solutions

Printer and peripheral support

Smartphone and mobile device support

Knowledge of desktop security practices

Experience with data and telephony cable patching

Microsoft Intune

Windows Autopilot

Remote-access solutions

See full job description