- Little Rock, Arkansas, United States
- $43K–$64K per year
- 0+ years
The Child Abuse Hotline Representative serves as the first point of contact for individuals reporting suspected child abuse, neglect, or maltreatment in Arkansas.
Compensation
Salary Range: $43,088 - $63,770
Responsibilities
- Answer inbound calls related to suspected child abuse, neglect, or maltreatment.
- Gather critical details from callers, including nature of the concern, individuals involved, and location information.
- Assess reports based on Arkansas child welfare laws and agency guidelines to determine if cases meet the threshold for investigation.
- Maintain composure and professionalism while handling calls involving distressed individuals, emergency situations, or difficult subject matter.
- Accurately record caller information and case details in the agency’s database.