- Maple Grove, Minnesota, United States
- On-site
- Full-time · Mid
- 2+ years
Help improve the digital systems that support global cold chain operations, focusing on ProEnvision, an enterprise asset management platform.
Compensation
The annual U.S. pay range for this position is listed below. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience.
Responsibilities
- Investigate and resolve software support tickets from customers, Service Centers, Operations, and internal users
- Analyze system workflows, business processes, configurations, and data to identify root causes and recommend solutions
- Track recurring software issues, document resolutions, and partner with technical teams to implement improvements
- Support the implementation and rollout of ProEnvision and other operational software across customers, locations, and Service Centers
- Deliver virtual and in-person software training to customers and internal teams during system implementations and ongoing adoption
Requirements
- Bachelor's degree in Business
- Bachelor's degree in Information Systems
- Bachelor's degree in Engineering
- Bachelor's degree in Computer Science
- Bachelor's degree in Supply Chain