Support Sauder Woodworking’s national consumer service center by providing warranty, assembly, and product information via email, phone, and chat.
Compensation
Expected offer range: $19.50/hour - $22.95/hour. The actual salary will be based on factors such as relevant experience and skills. The max salary listed is not the top of the pay band.
Responsibilities
Communicates directly with consumers by phone, email, and chat
Provides accurate product, assembly, warranty, and replacement part information
Accurately processes orders in accordance with established best practices
Collects, documents, and shares consumer feedback thoroughly and accurately
Meets department expectations for productivity and contact quality metrics
Requirements
Associate degree
Professional certification
Equivalent combination of experience and training
Nice to have: Previous customer service or contact center experience
Empowering low-income individuals, families, and children through education, resources, and older adults thriving in place via stable housing and supportive services.
Compensation
Pay range: $20.00-$27.00/hr
Responsibilities
Empower low-income individuals and families to flourish by providing education and resources
Ensure residents, specifically older adults, have an opportunity to thrive in place through housing and services
Encourage individuals and families through stable housing and supportive evidence-based services to build resilient communities
Maximize the strengths of individuals by providing client assistance, case management, service coordination and conducting community outreach
Empower children from low-income and underserved families by providing After School education and resources
A role focused on managing governance, risk management, and compliance across construction programs and projects to ensure adherence to policies and regulatory requirements.
Responsibilities
Implement and maintain construction governance, risk management, and compliance frameworks across assigned projects and programs.
Monitor compliance with organizational policies, governance requirements, regulatory obligations, and project controls standards.
Facilitate risk identification, assessment, mitigation planning, and risk monitoring activities across construction portfolios.
Conduct governance reviews, compliance assessments, audits, and assurance activities to evaluate adherence to established requirements.
Track and report governance, compliance, and risk management performance indicators and key metrics.
The Closing Store Manager is responsible for overseeing store operations during evening hours, ensuring excellent customer service, maintaining store standards, supervising staff, and securing the facility at closing.
Compensation
Hourly rate for Suburban Stores is $20-$22 ($72,800 + a year based off a 50 hour/5 day work week- All closing shifts! Hourly rate for City of Chicago Stores is $20-22 ($72,800+ a year based off a 50 hour/5 day work week- All closing shifts!
Responsibilities
Supervise and lead evening store associates across all departments.
Ensure exceptional customer service and promptly resolve customer concerns.
Maintain proper product merchandising, stocking, facing, and cleanliness throughout the store.
Manage employee performance, provide coaching, and ensure adherence to company policies.
Coordinate and delegate tasks to ensure store readiness for the next business day.
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