Own, troubleshoot, and solve complex customer technical issues for Windows performance.
Locations (2)
Bucharest, Bucharest, Romania
Portugal
Compensation
Technical Support Engineering IC4 - The typical base pay range for this role across Romania is lei 199,400.00 - lei 347,800.00 per year.
Responsibilities
Own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices.
Lead in building communities with peer delivery roles and share knowledge through readiness programs, technical coaching and mentoring of others.
Engage with Microsoft Engineering/Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools, driving Microsoft product improvements.
Requirements
Nice to have: Fluency in another language such as German, French, or Italian
