Clean and maintain guest rooms to ensure rooms meet established standards, performing duties such as sweeping, mopping, scrubbing, changing linens, and polishing fixtures.
Compensation
Competitive wages for full time and part time opportunities
Responsibilities
Clean and maintain guest rooms to established standards
Change bed linens and replace towels and other amenities
Clean and polish furniture and fixtures
Notify managers concerning the need for repairs
Process guest items left in rooms according to lost and found policy
The Director of Contact Center Operations is a hands-on strategic leader responsible for overseeing the performance and development of key departments including Loan Underwriting, Quality Assurance, and Training.
Locations (2)
Belize City, Belize District, Belize
Barbados
Compensation
Quickstop is committed to offering competitive, fair, and commensurate compensation based on job-related knowledge, skills, experience, and education.
Responsibilities
Lead and oversee the operations of the Loan Underwriting, Quality Assurance, and Training departments
Set and maintain service excellence benchmarks across all Contact Center and branch operations in Belize, Barbados, and future international markets
Develop and execute strategic plans to enhance operational efficiency, customer satisfaction, and compliance across departments
Work closely with key departments including Customer Service, Sales, and Collections to ensure integrated service delivery and operational consistency
Serve as the primary liaison between Contact Center operations and other business units to align objectives, resolve issues, and drive shared initiatives
Guest Service Agent responsible for greeting, registering, and servicing guests, handling payments, reservations, and complaints at a hotel front desk.
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
Compensation
Competitive wages for full time and part time opportunities
Responsibilities
Balance revenue and settle accounts nightly
Maintain files and reset the system for the next day of operations
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits
Keep records of room availability and guests' accounts
Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.
Compensation
Competitive wages for full time and part time opportunities
Responsibilities
Take food and beverage orders and place orders in the point of service system
Ensure overall guest satisfaction
Set and clear tables in dining areas
Stock service stations with items such as ice, napkins, or straws
Pick up orders from food preparation areas and ensure food is prepared accordingly
Assist the Executive Chef in the preparation of food and oversight of kitchen operations in accordance with established food quality, guest service and sustainability standards.
Responsibilities
Interview, select, train, schedule, coach and support associates
Oversee preparation and production of menus, development and execution of recipes
Manage kitchen operations and assigned staff
Ensure staff prepares menu items following recipes and yield guides
Develop new menu items, test and create recipes
Requirements
Degree or certification from an accredited culinary program
Greet guests upon arrival and departure and park and retrieve guests’ vehicles in accordance with established guest service and sustainability standards.
Responsibilities
Park guest vehicles and retrieve valet-parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicles.
Grasp, lift and/or carry or otherwise move packages, luggage or boxes up to 75 lbs. from cars, buses and vans, placing packages and luggage onto baggage carts or in a secure area for retrieval by bell staff.
Read luggage tags and provide claim tickets to ensure appropriate delivery.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Requirements
High school diploma or equivalent.
Benefits
Competitive wages for full time and part time opportunities
Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.
Responsibilities
Set up meeting rooms according to banquet event order forms and documents to insure set up meets guest expectations
Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment
Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion
Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times
Respond to guest requests for service, changes in room set up and assist with information requests regarding other areas of the hotel