The Customer Quality Engineer supports strategic customer accounts with direct customer interface to drive quality improvement, responding to customer issues with crisp communication, and providing strong problem resolution.
Responsibilities
Analyze, solve and control complex production quality problems on time to meet the customer requirements
Handles Production Part Approval Process and provide documents to customer
Conducts measurement system analysis and statistical process control for key processes
Ensures a smooth and timely launch of new and changed products
Handles customer returns and uses Sensata tools to provide frequent status updates to affected customers
The successful candidate will be responsible for designing, developing, implementing, and supporting manufacturing processes at the Langbank Production Facility.
Responsibilities
Providing current production with ‘fast response’ troubleshooting
Set up and maintain all work cell and/or department standardized work instructions/procedures for the extrusion process
Assist in training production personnel on operating new or existing tooling, equipment, and processes
Work closely with Project Management Team to support new product launches, engineering changes implementation and product / process continuous improvement initiatives
Assists with production planning tasks ensuring plant is ready for upcoming builds
Requirements
University degree in Mechanical or Industrial Engineering
Nice to have: Membership of an Industry Related Professional body
Responsible for the quality and compliance of supplied components, managing supplier corrective actions, performing first article inspections, and driving root‑cause analysis and containment strategies.
Responsibilities
Manage Supplier Corrective Action Reports (SCAR) from issuance to closure
Perform First Article Inspections (FAI) and audit supplier measurement data
Coordinate and deploy quality containment activities
Conduct root cause analysis for non‑conformance issues
Review engineering and manufacturing specifications for material needs
Lead quality activities for supplier transfers, providing Quality Assurance Engineering expertise across design transfer, manufacturing readiness, supplier qualification, and process improvement.
Compensation
Salary ranges for U.S (excl. PR) locations (USD):$123,200.00 - $184,800.00
Responsibilities
Define component qualification strategies using PPAP methodologies and establish supplier qualification plans, performance measures, and release readiness criteria.
Execute product and component qualification activities to ensure suppliers are capable of consistently delivering conforming products and materials.
Lead Supplier Quality activities throughout the product lifecycle and provide technical guidance on supplier quality and compliance requirements.
Develop and execute product acceptance strategies, supplier control plans, sampling strategies, and associated test method validations.
Review and approve Engineering Change Notices, test methods, test equipment, and other quality deliverables supporting supplier transfers and manufacturing readiness.
Requirements
Bachelor's degree in Engineering, Science, or a Technical field
Lead quality activities for supplier transfers, providing Quality Assurance Engineering expertise across design transfer, manufacturing readiness, supplier qualification, and process improvement.
Compensation
Salary ranges for U.S (excl. PR) locations (USD):$123,200.00 - $184,800.00
Responsibilities
Define component qualification strategies using PPAP methodologies
Execute product and component qualification activities
Lead Supplier Quality activities throughout the product lifecycle
Develop and execute product acceptance strategies
Review and approve Engineering Change Notices and quality deliverables
Requirements
Bachelor's degree in Engineering, Science, or a Technical field
Responsible for ensuring products meet quality standards, minimizing quality costs, and maximizing customer satisfaction. Includes working with engineering on new product introductions and leading efforts to achieve ISO 9001 certification.
Responsibilities
Lead team in pursuing an ISO 9001 certification
Manage all quality-related issues within the manufacturing team (e.g. internal, supplier, customer and customer warranty)
Identify root cause and instigate permanent corrective actions for product quality issues
Carry out product and process auditing
Ensure control plans and associated documentation are implemented effectively and maintained
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