IT Service Manager/Project Coordinator
Trident Consulting · Posted Nov 10, 2026
- Rosemead, California, United States
- Hybrid
- Contract
- $41–$41 per hour
- 1–3 years
Oversee IT service delivery, manage MSP performance, coordinate projects and enhancement requests, and ensure effective resolution of operational issues.
Compensation
Pay rate: $41/hr on W2 (All Inclusive)
Responsibilities
- Oversee day-to-day IT service delivery and ensure MSPs meet established service expectations and business requirements.
- Monitor MSP/vendor performance, service levels, operational health, and overall delivery commitments.
- Coordinate multiple projects, workstreams, enhancement requests, and operational activities across business, vendor, and development teams.
- Manage enhancement requests and smaller initiatives (mini projects), tracking scope, timelines, resources, milestones, and deliverables.
- Drive resolution of operational and application-related issues by coordinating with the appropriate technical teams and vendors.
Requirements
- Bachelor's degree in Business, Management, Engineering, or related field
- Nice to have: Utility industry experience
- Nice to have: Power BI
- Nice to have: BMC Helix
- Nice to have: Microsoft Office