- Commerce, California, United States
Patient-facing guide who helps AltaMed patients and their families understand and use digital tools for Medi-Cal renewal and digital health platforms.
Responsibilities
- Deliver patient education and digital onboarding
- Provide technical assistance and follow-up
- Promote adoption of digital health platforms
- Identify and address barriers to digital access
- Track learning outcomes
Requirements
- High school diploma or equivalent
- Associate or bachelor’s degree in healthcare, Social Work, Public Health, Communications, or related field
- Nice to have: Experience with Medi-Cal, Covered California, or other state or county health insurance programs
- Nice to have: Experience with Vietnamese or Mandarin
- Nice to have: Experience working with underserved or diverse populations