SR Specialist, Training and Development, Customer Operations
BoehringerPRD · Posted Nov 4, 2026
- Johns Creek, Georgia, United States
- 2+ years
Facilitates and delivers technical and skill training programs to end-users using appropriate tools and methods.
Responsibilities
- Facilitates and delivers technical and skill training programs to end-users
- Assists users with efficient system navigation and utilization
- Manages associated training issues and risks
- Works in collaboration with internal and external contact center colleagues to design courses
- Conducts Needs Analysis with Subject Matter Experts and Client Groups
Requirements
- Bachelor's degree in Education, Business, or a discipline closely related to the pharmaceutical industry