- Hyderabad, Telangana, India
- 2+ years
Provide technical support for end‑user incidents, service requests, and application break‑fixes across a global customer base, utilizing VDI, AD, O365, VPN, and other tools.
Responsibilities
- Handle end‑user calls and incidents
- Manage service requests and application break‑fixes
- Troubleshoot password resets, basic network and application issues
- Escalate issues based on severity
- Collaborate with support teams and system administrators
Requirements
- Any Graduate