- Remote, United States
- Remote
- 7+ years
Mobile Analyst responsible for daily support and implementation of mobile devices in Saks OFF 5TH stores and distribution center, including corporate cell phones and tablet fleet.
Responsibilities
- Support and implement mobile devices in stores and distribution center
- Support corporate cell phones and tablet fleet
- Participate in mobile device refresh and rollout projects
- Manage end user mobile ticket queues and resolve issues within SLA
- Work with 3rd party vendors on repairs, RMA and inventory management