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1–1 jobs· newest first

Director, Customer Engagement & Retention
The Business of Fashion · London, United Kingdom+3 more
Director

+10K new in the last hour

Director, Customer Engagement & Retention

The Business of Fashion · Posted Nov 2, 2026

London, England, United Kingdom +3 more
Director

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Lead a small team spanning lifecycle marketing to develop and execute a strategy that engages, retains and grows the value of existing members.

Locations (4)

London, England, United Kingdom
New York, United States
Paris, Île-de-France, France
Milan, Italy

Skills

lifecycle strategy retention-first strategy CRM leadership

subscription-based business

data-driven decision making

predictive analytics

AI-driven workflows

MarTech architecture

product development

budget management

cross-functional leadership

stakeholder management

See full job description