- Nottingham, England, United Kingdom
- 0–1 years
The Prescription Coordinator provides customer-centered coordination of prescription requests and related communications, managing inbound and outbound contacts, verifying and processing prescriptions, coordinating dispatch, scheduling clinical review appointments, and ensuring timely resolution of urgent requests.
Compensation
Life Insurance Cover x6 Annual Salary (subject to the T&C’s of the scheme)
Responsibilities
- Manage inbound and outbound calls, emails, and messages from patients and clinical professionals
- Process prescription requests using defined procedures and templates; verify information, update records, and progress requests within agreed service levels
- Register new patients and update existing patient details accurately in relevant systems
- Coordinate with prescribing teams and dispensing providers to communicate changes, resolve queries, and facilitate accurate, timely dispatch
- Schedule clinical review appointments in line with service guidelines and patient needs
Requirements
- Associate's Degree