Remote communication tools jobs

Virtual CT Tech III

Piedmont Healthcare Inc. · Posted Nov 9, 2026

Open

Atlanta, Georgia, United States
On-site
2+ years

Apply with Referso

Virtual CT Tech III

Piedmont Healthcare Inc. · Posted Nov 9, 2026

Open

Atlanta, Georgia, United States
On-site
2+ years

Apply with Referso

Regional Product Support Manager - East Coast

SDLG NORTH AMERICA CORP. · Posted Nov 2, 2026

Open

Houston, Texas, United States
Full-time · Manager
$115K–$130K per year
5+ years

Apply with RefersoAI Apply on careers page

Provide remote and on‑site technical support to dealer service teams throughout the East Coast territory, managing technical cases from assessment to resolution and coordinating warranty and field issue support.

Compensation

Base Salary: 115,000 - 130,000 annually, depending on experience Annual Bonus Opportunity: 15%, based on established KPI criteria

Responsibilities

Provide remote and on‑site technical support to dealer service teams throughout the assigned territory
Gather information about equipment symptoms, operating conditions, and previous repair attempts to establish clear diagnostic plans and next steps
Prioritize machine‑down cases and escalate unresolved cases to the VP of Aftermarket within the established two‑hour escalation standard
Diagnose diesel engine, powertrain, hydraulic, electrical, electronic, and CAN network issues using approved service information, schematics, diagnostic tools, and safety procedures
Maintain ownership of assigned cases through resolution, coordinating follow‑up actions and confirming closure with the dealer

Requirements

Nice to have: experience supporting a heavy equipment dealer network
Nice to have: experience with warranty administration
Nice to have: experience with failure analysis
Nice to have: experience with field service reporting
Nice to have: experience coaching technicians

Skills

Customer Support Representative

AssetWatch, Inc. · Posted Nov 5, 2026

Open

Remote, United States +1 more
Remote
Full-time
$58K–$60K per year
2+ years

Apply with RefersoAI Apply on careers page

Support AssetWatch products and services, handling hardware & network outages and providing customer service across multiple channels.

Locations (2)

United States
Ontario, Canada

Compensation

The base salary range for this full-time position is posted below, plus equity and benefits. Variable pay, bonuses, and other cash compensation will be discussed throughout the interview process. AssetWatch Salary Range (US) $58,000—$60,000 USD

Responsibilities

Manage multiple incoming streams of support request coming in via software, phone, email, and internal requests
Coordinate with internal and external stakeholders as needed to address more challenging cases and ensure a long-term solution
Work internally across multiple departments to ensure and support the delivery of a world class customer experience
Willingness to pick up the phone and dial customers within short notice to address issues before they grow in scope
Build a strong, trusting relationship with all customer and internal stakeholders through fluid and timely communication

Virtual CT Tech III

Virtual CT Tech III

Responsibilities

Requirements

Skills

Regional Product Support Manager - East Coast

Compensation

Responsibilities

Requirements

Skills

Customer Support Representative

Locations (2)

Compensation

Responsibilities

Benefits

Skills

Benefits