Lead the vision, strategy, performance, and transformation of the global service organization supporting Werfen's Acute Care Diagnostics and Hemostasis businesses.
The annual base salary range for this role is currently $180,000 to $225,000.
- Develop and execute a comprehensive global service strategy aligned with Werfen's growth objectives
- Lead the implementation of strategic initiatives emerging from the Global Service Workshop
- Define and drive a roadmap to modernize service delivery through digital technologies, connected instruments, predictive analytics, remote diagnostics, knowledge management, and automation
- Establish service as a strategic differentiator and competitive advantage for Werfen
- Drive a culture of continuous improvement focused on operational excellence, customer outcomes, and employee engagement
- Bachelor's Degree in Engineering, Business, Life Sciences, Medical Technology, or related field
- MBA or advanced degree preferred
- Nice to have: Lean Six Sigma certification
- Nice to have: Continuous Improvement certification
- Medical insurance
- Dental insurance
- Vision insurance
- 401k plan retirement benefits with employer match
- Paid vacation
