Lead Processing Specialist responsible for overseeing event processing, coaching staff, managing metrics, and improving operational procedures within Verra Mobility’s Government Solutions Event Processing department.
Responsibilities
Review processor performance and provide coaching
Collect and disseminate daily metrics
Respond to client and internal processing inquiries
Resolve escalated internal inquiries
Provide feedback to leadership on operational improvements
Design, develop, and maintain recurring and ad hoc reports, dashboards, databases, and analytics solutions
Create and automate reporting using advanced Excel, Python, and Tableau
Develop dashboards and visualizations that communicate program health, readiness, risks, and delivery status
Consolidate data from SAP, Coupa, Jira, Smartsheet, supplier reports, and internal systems into centralized reporting tools
Perform data validation, reconciliation, and root-cause analysis
Requirements
Bachelor's degree in Supply Chain Management, Business Analytics, Data Analytics, Engineering, Information Systems, Program Management, or a related field
Nice to have: Supply chain, procurement, manufacturing, logistics, or operations analytics experience
