Base Pay Range:
$15.81 - $23.68
Starting Pay:
$18.00 USD
Responsibilities
Set high standards and motivate the team to create The Experience
Responsible for exceeding sales goals, building store traffic, converting Guests, interacting with the product, and promoting campaigns and contests to drive brand awareness and lasting customer relationships
Act as a Brand Ambassador consistently modeling and upholding the Vera Bradley Core Values
Assist leadership team with planning, implementing, and maintaining the visual merchandising brand standards
Assist with store operational duties including inventory, ordering, training, Fussy Matrix, e-mailing and calling Guests, and opening closing
The Shift Supervisor is responsible for supporting the Store Leadership Team in the absence of a manager on the sales floor, supervising store staff, ensuring the highest level of customer engagement, and selling.
Responsibilities
Assists Store Management with generating sales potential by being a constant presence on the sales floor
Responsible for holding store keys to open and close without management as necessary
Ensures that customer service is the number one priority and partners with Sales Associates in order to achieve sales goals and KPIs
Manages rest and meal break schedules and ensures that all zones are covered
Provides relevant and timely feedback, coaching, and redirection in the core areas of customer engagement, selling and sales floor etiquette
Requirements
Nice to have: key holder experience in a retail setting
Team Leaders/Keyholders are responsible for opening and closing the store, leading the team to reach sales goals, and providing an amazing shopping experience.
Compensation
Base Pay Range: $15.81 - $23.68. Starting Pay: $18.00 USD
