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1–1 jobs· newest first

Customer Relationships Manager
Nationwide · Kilburn, United Kingdom
On-site · Full-time

+10K new in the last hour

Customer Relationships Manager

Nationwide · Posted Nov 9, 2026

Kilburn, England, United Kingdom
On-site
Full-time

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Support customers face‑to‑face, by phone or video call, helping them access Nationwide products and services.

Responsibilities

Support customers via phone, video call or face‑to‑face
Identify customer needs and recommend products
Answer enquiries across a range of products
Refer complex cases to specialist advisers
Provide support to vulnerable customers

Skills

Customer service Face‑to‑face communication Telephony Digital channels Financial services experience Retail customer facing Verbal and written communication Computer skills Mobile device usage Online calculators

Office/database applications

Benefits

25 days holiday
Private medical insurance
Pension
Annual performance bonus
Training and development

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