Provide customer service and support at Santander branches and via phone, handling transactions, queries and improving customer experience.
Locations (2)
West Bridgford, Nottinghamshire, United Kingdom
Beeston, Nottinghamshire, United Kingdom
Compensation
The starting salary is £25,00 (pro rata) together with a £500 flexible benefit allowance and the opportunity to earn a discretionary performance-related bonus of 8% of salary.
Responsibilities
Act as first point of contact for customers in branch or over the phone
Assist with day‑to‑day transactions, queries and servicing
Answer customer calls into the contact centre
Build relationships and find solutions
Develop knowledge of services and products to help customers
Requirements
Nice to have: Desire to go above and beyond for customers
Nice to have: Effective team working
Nice to have: Flexible, can‑do approach
Nice to have: Openness to a broad range of activities
Act as the first point of contact for customers in branch or over the phone, assist with day‑to‑day transactions, answer customer calls, build relationships, develop product knowledge, and identify new ways to improve the customer experience.
Compensation
The starting salary is £25,000 together with a £500 flexible benefit allowance and the opportunity to earn a discretionary performance-related bonus of 8% of salary.
Responsibilities
Acting as the first point of contact for customers in branch or over the phone
Assisting with day‑to‑day transactions, queries and servicing
Answering customer calls into our contact centre
Building relationships and finding solutions
Developing your knowledge of services and products to help our customers
Requirements
Nice to have: desire to go above and beyond for customers
Nice to have: effective team working
Nice to have: openness to a broad range of activities
Provide professional, efficient customer service by answering and managing inbound calls and queries, resolving student enquiries at first contact and escalating complex issues as needed.
Compensation
£27,500 - £28,000
Responsibilities
Handle inbound and outbound queries from multiple channels including telephone and email
Resolve student enquiries at first point of contact
Escalate complex issues to specialist staff
Manage calls professionally and provide accurate information
Join us as a Mortgage Advisor Virtual (Telephony & Video), where you will primarily support customers throughout their mortgage journey by handling enquiries, conducting appointments for a range of customer journeys including new applications and product transfers. You will provide expert mortgage and mortgage related protection advice.
Responsibilities
Provision of SME expertise on specific products, including mortgages and life assurance and services
Identification of market trends, new features, regulatory requirements and potential risks
Response to customer inquiries, resolution of customer dissatisfaction, and provision of advice on product usage
Presentation of the advantages and features of the product to potential customers
Assistance with the development and execution of marketing materials
We are looking for Onboarding Sales Trainer to join our Sales Training team and own the onboarding and development of new sales hires working with the US market. This is a fully remote role.
Compensation
1000-2000 USD Gross per month
Responsibilities
Lead end-to-end onboarding for new sales hires, running a structured two-week onboarding program for our LATAM-based sales team working with the US market.
Train regular cohorts of new hires — currently around 4–5 people once a month, with cohort sizes expected to grow to 10+ people as the team scales.
Develop practical sales skills, including discovery, probing, objection handling, closing, follow-up, negotiation, customer communication, and working with different customer profiles.
Train new hires on our product, sales processes, and day-to-day tools, including CRM systems, telephony, WhatsApp-based communication tools, and other digital sales platforms.
Run highly interactive training sessions using role plays, mock sales calls, real-life scenarios, demonstrations, practical exercises, and continuous feedback.
Onboarding Sales Trainer to lead the onboarding and development of new sales hires working with the US market. This is a remote role supporting a LATAM-based team.
Compensation
1000-2000 USD Gross per month
Responsibilities
Lead end-to-end onboarding for new sales hires, running a structured two-week onboarding program for our LATAM-based sales team working with the US market.
Train regular cohorts of new hires.
Develop practical sales skills including discovery, probing, objection handling, closing, follow-up, negotiation, customer communication, and working with different customer profiles.
Train new hires on our product, sales processes, and day-to-day tools including CRM systems, telephony, WhatsApp-based communication tools.
Run highly interactive training sessions using role plays, mock sales calls, real-life scenarios, demonstrations, and practical exercises.
Lead and support enterprise cloud telephony services across clinics nationwide, ensuring reliable call routing, incident resolution, and system administration.
Locations (4)
Austin, Texas, United States
Dallas, Texas, United States
Denver, Colorado, United States
Phoenix, Arizona, United States
Responsibilities
Administer and troubleshoot RingCentral or comparable enterprise cloud telephony
Responsible for maintaining and improving communication systems that keep underground mining operations connected and safe, including radio, leaky feeder networks, CCTV, telephony, and audiovisual systems.
Locations (4)
Cloncurry, Queensland, Australia
Brisbane, Queensland, Australia
Townsville, Queensland, Australia
Cairns, Queensland, Australia
Responsibilities
Maintain and optimise underground and surface communication systems, including radio, leaky feeder, CCTV and telephony infrastructure.
Diagnose and resolve faults across safety-critical communication systems with minimal impact to operations.
Benefits
25 days’ holiday plus bank holidays, with option to purchase up to 5 contractual days per year
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