Process customer returns, execute RTV/RTM processes, coordinate vendor credits, sort and disposition merchandise, maintain accurate records, and assist with receiving shipments and inventory updates.
Compensation
Pay Range: $17.00 - $19.05 per hour
Responsibilities
Process customer returns in accordance with company policies and procedures
Execute Return-to-Vendor (RTV) and Return-to-Manufacturer (RTM) processes
Coordinate vendor credits and replacements
Sort and disposition returned merchandise
Maintain accurate records of all return transactions
The Back-End Clerk plays a key role within the Receiving Office, supporting administrative and logistical functions including returns, receiving, and inventory management.
Responsibilities
Process customer returns in accordance with company policies and procedures
Execute Return-to-Vendor (RTV) and Return-to-Manufacturer (RTM) processes, including documentation, packaging, and shipment preparation
Coordinate vendor credits and replacements as required
Sort and disposition returned merchandise (restock, return, dispose) based on condition and policy
Maintain accurate records of all return transactions and associated documentation