Improves organizational performance by optimizing workflows, business processes, system configurations, reporting, and technology solutions within the revenue cycle management side of the EMR system.
Responsibilities
Analyze revenue cycle workflows to identify opportunities for improved efficiency, accuracy, and financial performance
Evaluate operational challenges and identify opportunities for automation and workflow improvement
Support projects designed to improve reimbursement outcomes and reduce denials
Support optimization of SmartCare and related systems that impact workflows
Analyze system functionality and recommend enhancements to improve operational effectiveness
Highly analytical and detail-oriented Business & Financial Analyst to drive data-driven decision-making across financial, clinical operations, grants and revenue cycle operations, creating sophisticated financial and statistical analysis around healthcare RCM and financial KPIs.
Responsibilities
Develop and maintain statistical models to analyze healthcare RCM performance
Conduct comprehensive financial metric evaluations, including detailed gross margin analysis, tracking cost overruns, and evaluating organizational liquidity
Prepare regular variance analysis and trend reports
Analyze and prepare revenue recognition schedules
Maintain accounts receivable model for accurate net AR capture and roll-forwards
Drive data-driven decision-making across financial, clinical operations, grants and revenue cycle operations by creating sophisticated financial and statistical analysis around healthcare RCM and financial KPIs.
Responsibilities
Develop and maintain statistical models to analyze healthcare RCM performance
Conduct comprehensive financial metric evaluations, including detailed gross margin analysis, tracking cost overruns, and evaluating organizational liquidity
Prepare regular variance analysis and trend reports
Analyze and prepare revenue recognition schedules
Maintain accounts receivable model for accurate net AR capture and roll-forwards
Manage revenue cycle processes end-to-end, identify and resolve issues impacting revenue, collaborate across clinical and financial areas, analyze metrics and reports to enhance performance, ensure adherence to revenue cycle best practices, and assist in other duties as assigned.
Compensation
Hourly wage based on experience
Responsibilities
Manage revenue cycle processes end-to-end
Identify and resolve issue impacting revenue
Collaborate across clinical and financial areas
Analyze metrics and reports to enhance performance
As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care.
Compensation
Starting Pay Rate Range $17.27 - $19.85 (Determined by the knowledge, skills, and experience of the applicant.)
Responsibilities
Accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information
Supporting excellent patient care and seamless revenue cycle process
Providing service excellence to all patients, families, physicians, clinicians, and internal departments
Following Revenue Cycle guidelines
Performing point of service collections including prepayments, outstanding balances, co-payment and co-insurance
Requirements
High School Diploma/GED Equivalent
Nice to have: Customer Service
Nice to have: Patient Relations
Nice to have: Medical Patient Accounts/Financial Services
Senior Advisor, Account Management serves as the strategic lead for Specialty Provider Solutions Infusion Enablement initiatives, partnering with specialty physician practices and internal business units to identify, develop, and implement infusion and buy‑and‑bill growth opportunities.
Responsibilities
Develop and execute account growth strategies
Establish executive‑level relationships with physicians and practice administrators
Identify opportunities to expand utilization of specialty distribution, GPO, analytics, and professional service offerings
Serve as a strategic advisor on practice growth, infusion expansion, and specialty care transformation initiatives
Assess provider practices for infusion readiness
Requirements
Bachelor's degree in Business, Healthcare Administration, Marketing, Finance, or related discipline
The Clinic Coordinator provides direct administrative and financial support for the four centers within the Institute for Well-Being, serving as a primary point of contact for patients and external customers.
Responsibilities
Gathering and verifying required patient information including demographic data, insurance coverage, and pre-authorizations
Processing self-pay billing and managing collections
Supporting revenue cycle functions for interdisciplinary programs
Communicating with patients and families regarding financial responsibilities
The Patient Access Manager plays a critical role in supporting Augusta Health’s mission and advancing departmental goals through measurable performance indicators and service excellence. This position contributes to a collaborative, patient-centered environment and helps drive outcomes aligned with organizational priorities.
Responsibilities
Ensure consistent, standardized, and uniform registration, collection, and other patient access operations across front-end of the revenue cycle.
Develop and implement policy and procedure to support standardization of patient access services across the system.
Works with Director to optimize accuracy, productivity, and efficiency in established key performance indicators.
Ensure training and orientation of new front-end revenue cycle services staff.
Mentors’ supervisors and coaches team members for performance excellence and promotional/growth opportunities.
Perform duties to process Home Infusion medical claims with a focus on accuracy, timeliness, and adherence to process, to reduce denial rate, DSO, and bad debt.
Compensation
The salary range for this position is $18.92-$23.46.
Responsibilities
Create and submit medical, pharmacy and third-party vendor claims timely and accurately
Ensure all revenue opportunities are included, and complete and submit billing to primary and secondary payers
Resolve rejected electronic claims so that current submission is successful and future submissions are not rejected
Maintain ready-to-bill delivery tickets and indicate tickets that cannot be billed with appropriate status for communication purposes within RCM and Franchises
Document case activity, communications, and correspondence in CareTend to ensure completeness and accuracy of account activity
The Backend Claims Management Specialist enables timely claim resolution by providing operational expertise, strategic guidance, and educational support focused on backend revenue cycle performance.
Compensation
The target base compensation for this position is $18 to $22 USD per hour in most US locations.
Responsibilities
Investigate and resolve complex claims, denials, and reimbursement issues
Analyze denial trends and identify root causes to improve claim outcomes
Support reduction of aged accounts receivable and optimize reimbursement performance
Develop expertise in payer policies, reimbursement methodologies, and client workflows
Partner with Service Managers to improve overall client health and revenue cycle performance
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