Spécialiste en technologie
TELUS · Posted Nov 12, 2026
- Montréal, Quebec, Canada
- On-site
- Full-time · Associate
- 3–6 years
Technical specialist focused on resolving complex network infrastructure issues in critical sectors like energy, transport, and public utilities, ensuring reliability of client infrastructures.
Responsibilities
- Handle high-priority escalations from team members during events and issues at workstations
- Resolve software, hardware, and network infrastructure problems according to contractual service levels
- Contribute to creating and updating client-specific documentation
- Review change requests requiring deployment in non-production environments
- Ensure proactive network monitoring and intervene upon alerts
Requirements
- College diploma and 2 years of post-secondary training in information technology or equivalent
- Nice to have: CCNA or CCNP network certifications
- Nice to have: Automation tools knowledge
- Nice to have: Log management solutions knowledge
- Nice to have: Network authentication solutions knowledge