- Connecticut, United States +2 more
- Associate
- 0–2 years
Field Service Specialist providing technical expertise on TA Instruments' innovative product suite for customer laboratories across Pharmaceutical & Life Sciences, Chemical Materials, Clinical, Food, Environmental, Forensics, Academia and Government industries.
Locations (3)
- Connecticut, United States
- Rhode Island, United States
- Massachusetts, United States
Responsibilities
- Provides customer service, training, diagnoses and troubleshoots customer problems, assists with parts management issues
- Repairs, installs, and uses all currently supported instrument models and accessories; gains limited knowledge of applications software; calibrates instruments for efficient performance
- Prepares a variety of reports, logs and documentation of service and repair activities; prepares service reports for input to the product reliability report; maintains up-to-date manuals, service notes, drawings, and other materials needed for efficiency