- Tampa, Florida, United States
- Hybrid
- $84K–$106K per year
- 3–5 years
Supervises the workflow of the Telecommunications section overseeing the wire-room portion of the SAMH system, ensuring service quality and safe business practices.
Compensation
The typical base pay range for this role is between $84K - $106K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonuses and/or incentive compensation.
Responsibilities
- Supervise the Wireroom workflow by reviewing queues on SAMH, prioritizing and delegating work to specialists
- Provide cross‑training to Wireroom staff
- Route incoming messages electronically to user departments and branches
- Copy and paste incoming messages and distribute via email
- Review and resolve undelivered/rejected messages
Requirements
- Bachelor’s degree or equivalent work experience