- Pune, Maharashtra, India
- Senior
- 6–12 years
The role involves providing L2/L3 support for SAP BO/BI issues, focusing on AMS support, incident management, reporting dashboard support, change requests, and performance optimization.
Responsibilities
- Provide L2/L3 support for SAP BO/BI issues
- Troubleshoot and resolve report failures (Web Intelligence, Crystal Reports)
- Resolve data inconsistencies between ECC and BW
- Resolve job failures (ETL / data loads)
- Manage SLA-driven tickets via tools like ServiceNow / JIRA
Requirements
- Nice to have: SAP Solution Manager
- Nice to have: SAP BW on HANA
- Nice to have: BW/4HANA
- Nice to have: SAP Analytics Cloud (SAC)