Client is seeking an experienced SAP SD Subject Matter Expert (SME) with 10+ years of hands-on experience in SAP Sales & Distribution. The ideal candidate will provide functional leadership across SAP SD implementations, rollouts, upgrades, production support, solution design, and process optimization. The role requires strong expertise in end-to-end Order-to-Cash (O2C) processes, SAP SD configuration, and integration with other SAP modules and third-party systems.
Responsibilities
Provide SME-level functional expertise in SAP SD processes and solutions.
Lead SAP SD implementations, rollouts, upgrades, enhancements, and support activities.
Gather and analyze business requirements and translate them into scalable SAP solutions.
Configure and optimize end-to-end Order-to-Cash (O2C) processes.
Manage Sales Order, Delivery, Picking, Packing, PGI, Billing, Returns, and related SD processes.
Provide L2/L3 functional support for SAP SD Order Management incidents and service requests, configure and maintain SAP SD order management functionalities, and lead SAP SD Order Management functional activities across projects.
Responsibilities
Provide L2/L3 functional support for SAP SD Order Management incidents and service requests through Jira Service Management (JSM), ensuring timely resolution within defined SLAs.
Configure and maintain SAP SD order management functionalities, including sales document types, item categories, schedule line categories, copy controls, availability checks (ATP), credit management, and output determination.
Work closely with business stakeholders to understand requirements, conduct fit-gap analysis, and translate business needs into functional specifications and SAP solutions.
Perform detailed root-cause analysis of recurring production issues and implement sustainable corrective and preventive solutions.
Support SAP SD enhancements throughout the solution lifecycle, including functional design, configuration, testing, deployment, and post-production hypercare.
Requirements
Bachelor's degree in Information Systems, Computer Science, Business Administration, Supply Chain Management, or a related discipline.
Nice to have: Full-lifecycle SAP implementation projects
Nice to have: Experience in life sciences, medical devices, healthcare, or other regulated industry environments
Implement, configure, and support SAP Project System modules for enterprise clients, design solutions, manage project structures, integrate with FI/CO/MM/SD, conduct testing, develop documentation, and provide training and support.
Responsibilities
Implement, configure, and support SAP Project System (PS) modules for enterprise clients
Gather and analyze business requirements to design effective SAP PS solutions
Manage project structures including Work Breakdown Structures (WBS), networks, and milestones
Collaborate with cross-functional teams to integrate SAP PS with modules such as FI, CO, MM, and SD
Conduct system testing, user acceptance testing (UAT), and post-go-live support
Requirements
Nice to have: Experience with full-cycle SAP implementations or system upgrades