- Mississauga, Ontario, Canada
- Associate
- 2+ years
The Bilingual Customer Service Specialist provides knowledgeable, end-to-end support to customers while ensuring accurate, timely, and effective resolution of customer needs. The role manages customer inquiries and transactions, resolves more complex issues, and partners across functions to deliver a consistent and positive customer experience.
Provide end-to-end support for customer inquiries, manage complex customer situations, partner with internal teams to resolve issues, and contribute to service level and quality objectives.