Lead Logistics CX & Operations – System Team Lead
Maersk Logistics & Services Final Mile Contractor · Posted Nov 6, 2026
- Ho Chi Minh City, Hồ Chí Minh, Vietnam
- On-site
- Full-time · Manager
- 4–6 years
Lead a high-performing system operations team handling high-volume SCM system updates and data management across regional markets.
Responsibilities
- Oversee end-to-end system update workflows and SLA compliance.
- Ensure strict adherence to customer SOPs, internal IOPs, and agreed SLA turnaround times.
- Maintain much over data completeness and milestone accuracy to eliminate downstream operational and financial errors.
- Serve as primary management escalation point for critical system failures or major volume surges.
- Direct and develop the team structure comprising Team Leaders, Senior Specialists, and Specialists.
Requirements
- Bachelor’s degree in Supply Chain Management
- Logistics
- International Business
- Nice to have: Lean Six Sigma