- Kaohsiung, Taiwan
- 2+ years
Provide product support and service engineering for Nova’s semiconductor products at customer sites worldwide.
Responsibilities
- Implement the Customer Support Policy for the OEM End User
- Supervise, maintain, and support company systems in the field
- Support OEM partners and End Users internal service as defined under warranty and service support agreements
- Maintain, support, and guide proper training to all users, including OEM and End User personnel
- Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager
Requirements
- B.Sc. in Electronics/Mechanical Engineering
- Nice to have: Previous experience working with multi-disciplinary semiconductor metrology equipment
- Nice to have: Knowledge and experience in the Semiconductor domain