APS Field Administrative Assistant II
Texas Health and Human Services Commission (HHSC), Texas Department of State Health Services (DSHS), and Texas Department of Family and Protective Services (DFPS) · Posted Nov 6, 2026
- Tyler, Texas, United States
- On-site
- Full-time · Associate
- $3K–$4K per month
- 1+ years
Performs routine journey-level administrative support work involving disseminating information, preparing correspondence, and maintaining filing systems under moderate supervision.
Compensation
Salary Range: $2,953.25 - $3,946.25 Pay Frequency: Monthly
Responsibilities
- Prepares and disseminates information concerning agency programs, services, and procedures.
- Serves as the primary point of contact for receiving, reviewing and routing all intakes received from the Statewide Intake (SWI) abuse and neglect reporting department.
- Reviews intakes received to determine if there is an active investigation and alerts the primary assigned caseworker and supervisor.
- Ensures that high priority callouts are assigned in accordance with established routing timeframes.
- Responds to inquiries and provides guidance regarding routing policies and procedures.
Requirements
- High school or equivalent