Own the AI adoption strategy for the Viewer, design configuration, coach implementation teams, resolve technical issues, and convert customer needs into product workflows.
Locations (2)
Somerville, Massachusetts, United States
United States
Compensation
125,000-145,000 USD
Responsibilities
Own technical solution design and configuration of the Viewer for assigned customers
Lead technical discovery with customers and implementation teams
Partner with implementation counterpart to adopt learnings into customer configuration
Train and coach implementation teams and customer administrators
Serve as customer-facing technical lead during go-lives, hypercare and escalations
Requirements
Bachelor’s degree in Computer Science, Biomedical Engineering, Health Informatics, Information Systems or a related field
Nice to have: Imaging informatics or clinical credential such as CIIP, PARCA or ARRT(R)
Nice to have: Experience deploying or supporting clinical AI applications in radiology
Nice to have: Experience in a regulated medical device environment (FDA 21 CFR 820, ISO 13485, IEC 62304)
Individual contributor role focused on AI adoption strategy and technical configuration for enterprise diagnostic viewers, combining clinical workflow knowledge with engineering depth.
Locations (2)
Somerville, Massachusetts, United States
United States
Compensation
Dependent Upon Experience: 125,000-145,000 USD
Responsibilities
Own the AI adoption strategy for the Viewer
Own technical solution design and configuration of the Viewer for assigned customers
Lead technical discovery with customers and implementation teams, covering HL7 and DICOM data flows
Serve as customer-facing technical lead during go-lives, hypercare and escalations
Provide implementation support as the escalation point for Viewer issues
Requirements
Bachelor’s degree in Computer Science, Biomedical Engineering, Health Informatics, Information Systems or a related field
Forward Deployment Eng ViewerRadNet, Inc. · Somerville, US+1 more