Order Management Senior Specialist
Postman · Posted Nov 4, 2026
- Bangalore, Karnataka, India
- Hybrid
- Full-time · Senior
- 4+ years
The role manages the full order lifecycle, from intake and validation through processing, invoicing, and closure. It involves complex orders, resolving discrepancies with internal stakeholders, and supporting newer team members.
Responsibilities
- Independently manage order-related tickets and requests across Zendesk, Salesforce, Jira, and internal tools within defined service-level agreements (SLAs).
- Review purchase orders, quotes, order forms, contracts, and master service agreements (MSAs) for accuracy, completeness, and compliance with internal order acceptance policies.
- Validate opportunity, quote, contract, customer, and billing details before processing orders.
- Handle complex and non-standard orders, identifying discrepancies in pricing, terms, billing information, approvals, and documentation.
- Process new orders, renewals, amendments, and other order-related requests accurately and on time.
Requirements
- Nice to have: Chargebee
- Nice to have: enterprise licensing
- Nice to have: bundled offerings
- Nice to have: AWS Marketplace transactions