- Newbridge, United Kingdom
- £37K–£42K per year
Provide first and second line IT support for desktop, laptop, mobile devices, Microsoft 365 services and business applications, supporting both onsite and remote users.
Compensation
Salary £37,000 to £42,000 per annum
Responsibilities
- Deliver 1st and 2nd-line support for hardware, software, and mobile devices via an IT service management ticketing system.
- Administer and troubleshoot M365 services, including Entra ID, Exchange Online, SharePoint Online, Teams, and OneDrive.
- Manage onboarding/offboarding, user accounts, permissions, licensing, and Multi-Factor Authentication (MFA).
- Configure and deploy Windows devices using Microsoft Intune and Windows Autopilot.
- Assist with basic Power Automate workflows, maintain documentation, and collaborate with stakeholders on technical improvements.