- Remote, United Kingdom
- Remote
- £62K–£77K per year
- 2+ years
Support Engineer
Compensation
United Kingdom Base Pay Range £62,000—£77,250 GBP
Responsibilities
- Build and improve AI support agents
- Test agent answers for accuracy and clarity
- Investigate customer problems that need a person
- Write and update help articles
- Report bugs and incidents
Requirements
- Nice to have: Infrastructure as code (Terraform)
- Nice to have: Tracing and monitoring tools
- Nice to have: AWS
- Nice to have: Google Cloud
- Nice to have: Azure
