- Shanghai, China
Responsible for delivering world-class quality and technology support to enterprise SSD customers, acting as first contact for customer quality and technical inquiries.
Responsibilities
- Respond to customer quality and technology inquiries
- Engage with sales partners and customers to proactively manage quality concerns
- Oversee new product introduction progress with sales team
- Manage failure analysis requests from customers
- Partner with engineering and sales to provide timely solutions
Requirements
- Bachelor's degree in Electrical Engineering, Computer Engineering, or related discipline
- Nice to have: Knowledge of NAND/SSD/Server manufacturing
- Nice to have: Experience with customer quality/application engineering