- Mexico
- 5+ years
Lead implementations of Proofpoint solutions and maintain technical relationships with enterprise customers.
Responsibilities
- Engage with newly signed enterprise customers as a Proofpoint product expert to implement solutions, typically using remote web conferencing tools
- Perform implementation activities including installation, configuration, troubleshooting, customization, testing, and documentation
- Deliver training to customers and partners
- Provide technical expertise and real‑life experience in creating solutions, designs, proof of concept, and implementation
- Drive high levels of customer satisfaction