Oversee and coordinate network deployment projects and managed service engagements across multiple customer programs, ensuring timely execution, accurate status tracking, and proactive issue resolution.
Responsibilities
Oversee and coordinate multiple network deployment projects and managed service engagements throughout the project lifecycle
Create and manage project schedules, milestones, deliverables, and budgets
Manage incoming customer work requests, service tickets, and project assignments
Coordinate network deployment activities including fiber optic cabling installations, POP builds, network equipment installations, card and optic installations, equipment decommissions, and facilities networking services
Monitor SLO/SLA performance and initiate corrective actions
Lead enterprise SRE and cloud architecture, defining strategic direction, standards, and governance for reliability, cloud infrastructure, and DevSecOps across hybrid and AWS environments.
Responsibilities
Design resilient hybrid and AWS cloud environments
Establish enterprise-wide DevSecOps practices using GitLab
Define SLOs/SLIs for mission-critical applications
Govern SRE standards and observability frameworks
Implement automated deployment, scaling, and self-healing systems
Requirements
Nice to have: AWS Certified Solutions Architect – Professional
Site Reliability Engineer responsible for maintaining reliability, availability, performance, and scalability of software applications and cloud-based infrastructure.
Locations (2)
United States
Canada
Responsibilities
Assist in monitoring the availability, performance, and reliability of applications, services, and infrastructure.
Support the maintenance and optimization of cloud-based environments using AWS, Microsoft Azure, or Google Cloud Platform (GCP).
Monitor system health, application performance, resource utilization, and service availability.
Assist in identifying, troubleshooting, and resolving infrastructure, application, and production-related issues.
Develop automation scripts using Python, Bash, or Shell scripting to reduce repetitive operational tasks.
Requirements
Master's degree in Computer Science, Software Engineering, Information Technology, Computer Engineering, or a related technical field.
M
Architect III (Enterprise SRE/Cloud Arch) 7+yrs (w-2+yrs as lead Arch); SRE or DevOps; GitLab)
Principal-level technical leader responsible for defining strategic direction, architectural standards, and operational governance for system reliability, cloud infrastructure, and continuous delivery across enterprise platforms.
Responsibilities
Design resilient hybrid and AWS cloud environments
Establish enterprise-wide DevSecOps practices using GitLab
Define SLOs and SLIs for mission-critical applications
Implement automated deployment, scaling, configuration management, and self-healing systems
Lead incident response and post-mortem reviews
Requirements
Nice to have: AWS Certified Solutions Architect - Professional
Build the best cloud-based AI/ML solutions to power intelligent enterprise services
Compensation
For positions in this location, we offer a base pay of $161,300 - $274,200, plus equity (when applicable), variable/incentive compensation and benefits.
Responsibilities
Collaborate daily with a team of like-minded developers, product managers and quality engineers to produce quality software
Work with product owners to understand detailed requirements and own your code from design, implementation, testing and delivery of high-quality solutions to our users
Firmus runs large‑scale, state‑of‑the‑art AI infrastructure built on the latest generation of GPU rack‑scale systems and operated as one estate to power the next generation of AI innovation. The Platform Reliability Engineering Manager leads the platform reliability team, managing incidents, service delivery, and the 24/7 on‑call operation.
Locations (2)
Sydney, New South Wales, Australia
Singapore
Responsibilities
Lead and manage the platform reliability team, including hiring, onboarding, performance, development and wellbeing across regions.
Manage the team's 24/7 on‑call and incident command rosters, with cover across regions.
Serve on the incident command roster and act as incident commander for major incidents on rostered weeks, alongside the Service Delivery Managers.
Act as a senior technical escalation point for the team: join complex faults, guide diagnosis and recovery, and review the technical quality of the root cause analysis, runbooks and automation the team produces.
Manage the service level objectives for the services the team supports, and report service performance to leadership.
Lead the architecture, optimization, and operational excellence of ServiceNow's AI inference platform, owning the end-to-end inference lifecycle and building intelligent gateway layers.
Compensation
For positions in this location, we offer a base pay of $181,200 - $317,100, plus equity (when applicable), variable/incentive compensation and benefits.
Responsibilities
Own the end-to-end inference lifecycle from onboarding models to deploying optimized inference engines in production across multiple backends on Kubernetes infrastructure
Architect the intelligent gateway layer using Envoy and ext_proc to enforce access control, provide observability, and enable advanced request routing
Build and evolve the AI platform and partner with teams to build products and end-to-end AI-powered work experiences
Lay foundations, research, experiment, and de-risk AI technologies that unlock new work experiences in the future
Requirements
Bachelor’s degree in computer science, software engineering, or a closely related technical field
Principal-level technical leader responsible for defining the strategic direction, architectural standards, and operational governance for system reliability, cloud infrastructure, and continuous delivery across enterprise platforms.
Responsibilities
Design resilient hybrid and AWS cloud environments
Establish enterprise-wide DevSecOps practices using GitLab
Define service level standards (SLOs/SLIs) for mission-critical applications
Architect and govern GitLab CI/CD pipelines with security scanning
Platform Reliability Engineering ManagerFirmus Technologies · Sydney, Australia+1 more