Support Xerox-managed print services at Sherwin-Williams corporate location in Cleveland, Ohio, maintaining device uptime and managing a nationwide fleet.
Compensation
The pay range for this position is $23.00 - $23.00/hr.
Responsibilities
Provide first-level support for Xerox multifunction printers, copiers, and office equipment
Troubleshoot common device issues, including paper jams, toner replacement, feed wheel replacement, and basic operational concerns
Restore devices to working order whenever possible before escalating to technicians
Monitor and manage a nationwide print fleet of approximately 1,000 devices
Ensure printers and multifunction devices remain online and communicating properly
Requirements
High School Diploma or equivalent
Nice to have: Xerox DocuCare experience
Nice to have: Managed Print Services experience
Nice to have: large printer fleet experience
Nice to have: service ticketing and fleet monitoring platforms
The Part-Time Field Service Technician is an hourly, non-exempt position responsible for delivering frontline field support to ensure the consistent and reliable operation of deployed equipment and systems.
Locations (2)
Ft. Miami, Florida, United States
Florida, United States
Responsibilities
Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems
Execute simple corrective actions such as system resets, configuration checks, and minor component replacements
Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites
Conduct scheduled preventive maintenance activities, including inspections, cleaning, and basic adjustments
Deliver, replace, and return spare or defective parts while ensuring accurate part usage and documentation
Requirements
High school diploma or equivalent
Nice to have: technical or vocational training in electronics, mechanics, IT, engineering, or related fields
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