Design, develop, configure, test, deploy, and support ServiceNow solutions for a long‑term client engagement in the banking and insurance sector.
- Design, develop, configure, test, deploy, and support ServiceNow solutions in line with business and technical requirements.
- Deliver enhancements and integrations across ServiceNow ITSM, ITOM, GRC, SAM, and Vulnerability Response capabilities.
- Develop and maintain ServiceNow components including business rules, client scripts, UI policies, script includes, workflows, Flow Designer flows, notifications, service catalog items, record producers, UI actions, and scheduled jobs.
- Build and support integrations using REST and SOAP APIs, IntegrationHub, MID Servers, web services, and other approved integration methods.
- Configure and maintain ITSM processes, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB-related capabilities.
- Nice to have: Experience in banking, insurance, financial services or other highly regulated environments
- Nice to have: Additional ServiceNow certifications in ITSM, ITOM, GRC/IRM, SAM, Vulnerability Response
- Nice to have: Knowledge of ITIL practices
- Nice to have: Experience with ServiceNow Agile Development
- Nice to have: Familiarity with security, data privacy, operational resilience, regulatory compliance, audit, and risk‑management requirements in financial services
Cloud Solution Delivery Sr AdvisorNTT DATA Services · Pune, India