Hourly pay: rate is dependent on candidate's experience
Quarterly Bonuses
Responsibilities
Permit preparation and submission
Assist PMs and designers in identifying AHJ permit requirements for sprinkler, fire alarm, restaurant kitchen fire suppression and special suppression permits
Coordinate with others to complete requirements of a submittal package, gathering applications, stamped drawings, hydraulic calculations, battery and voltage-drop calcs, equipment cut sheets, and owner/contractor documents
Submit through AHJ online portals, by mail or in person, and pay or process permit fees per company
Coordinate with designers and NICET-certified technicians to confirm drawings meet NFPA 13, 13R, 14, 20, 24, 72 and local amendments before submission
Dispatch and coordinate HVAC service technicians, manage schedules, customer communication, and service operations for commercial HVAC and mechanical services.
Responsibilities
Dispatch and schedule HVAC service technicians
Coordinate emergency and routine service calls
Maintain technician schedules and route efficiency
Communicate with customers regarding service status and appointments
Assist with work order management and invoicing processes
Support successful operations and coordinate administrative tasks for Integrity Fire Safety Services.
Locations (2)
Englewood, Colorado, United States
Denver, Colorado, United States
Compensation
Rate: $20.00 - $30.00 (D.O.E.) per hour
Responsibilities
Support successful operations consistent with Integrity Fire policies, programs, procedures, systems and guidelines.
Prioritize calls based on severity and availability of appropriate technician.
Create and manage jobs in ServiceTrade.
Communicate schedule with customer and keep customer informed of actions taken.
Inform General Manager of work progress, customer relations, field personnel relations, material administration and other matters affecting service operations.
Requirements
Associate degree (A.A.) or equivalent from two-year college or technical school
Operations Specialist ensuring accurate billing, scope review, and coordination between customers, technicians, and internal partners.
Compensation
Expected salary range between $55,000 - $85,000 per year. Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role.
Responsibilities
Manage and oversee service delivery for an assigned product line or portfolio of work
Review scopes of work and service contracts to confirm accuracy before and after work is performed
Compare billing against contract quotes and identify even small differences or discrepancies
Investigate billing issues by checking work performed, documentation, and contract terms
Communicate with customers regarding invoice questions, adjustments, or clarifications
Requirements
Bachelor’s degree in Business Administration, Operations Management, or related field
Identify and research commercial food equipment, refrigeration, and HVAC parts using model and serial numbers, parts diagrams, and manufacturer resources
Review technician requests for a data plate, model, serial number, part description, and diagnosis, and stop to verify if anything is uncertain
Create and manage purchase orders in ServiceTrade, tied to the correct work order, asset, vendor, and technician
Order through Parts Town, our required primary source
Requirements
Nice to have: Experience with commercial food equipment, HVAC/refrigeration parts, appliance or automotive parts, warehouse operations, purchasing, or inventory
Nice to have: Military supply or logistics experience
The Fire Sprinkler/Fire Suppression will oversee and manage fire sprinkler service projects from inception to completion. This individual will coordinate field technicians, liaise with clients, ensure code compliance, and deliver projects on time and within budget.
Compensation
$75k - $95k annually (DOE)
Responsibilities
Manage multiple fire sprinkler/fire suppression projects including installations, repairs, maintenance, retrofits, and inspections.
Serve as the primary point of contact for clients, technicians, subcontractors, and internal departments.
Develop project scopes, estimates, schedules, and budgets; monitor progress and performance.
Ensure work complies with applicable NFPA codes, AHJ regulations, and safety standards.
Coordinate material procurement, subcontractor scheduling, and field service dispatching.
Requirements
Nice to have: Project Management certifications
Nice to have: NICET Level II or higher in Water-Based Systems
The Fire Sprinkler Project Manager will oversee and manage fire sprinkler service projects from inception to completion. This individual will coordinate field technicians, liaise with clients, ensure code compliance, and deliver projects on time and within budget.
Compensation
$75k - $125k annually (DOE)
Responsibilities
Manage multiple fire sprinkler projects including installations, repairs, maintenance, retrofits, and inspections.
Serve as the primary point of contact for clients, technicians, subcontractors, and internal departments.
Develop project scopes, estimates, schedules, and budgets; monitor progress and performance.
Ensure work complies with applicable NFPA codes, –– AHJ regulations, and safety standards.
Coordinate material procurement, subcontractor scheduling, and field service dispatching.
Requirements
Nice to have: Project Management certifications
Nice to have: NICET Level II or higher in Water-Based Systems
The Service Coordinator plays a critical role on our Operations team, coordinating schedules, optimizing efficiency, and ensuring a seamless experience for both customers and technicians.
Locations (3)
Norwalk, Connecticut, United States
Connecticut, United States
New York, United States
Compensation
Expected salary range between $55,000 - $70,000 per year.
Responsibilities
Manage the service schedule for Fairfield County and Westchester County, coordinating up to 10 technicians.
Optimize daily productivity (revenue) by scheduling work based on technician skills and route efficiency.
Hold technicians accountable for time and attendance policies while ensuring adherence to the service schedule.
Identify opportunities for process improvements and assist with revisions to drive efficiency and enhance customer experience.
The Service Coordinator plays a critical role on our Operations team, coordinating schedules, optimizing efficiency, and ensuring a seamless experience for both customers and technicians.
Compensation
Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
Responsibilities
Manage the service schedule for a specific geographic region, coordinating up to 10 technicians.
Optimize daily productivity (revenue) by scheduling work based on technician skills and route efficiency.
Hold technicians accountable for time and attendance policies while ensuring adherence to the service schedule.
Identify opportunities for process improvements and assist with revisions to drive efficiency and enhance customer experience.
Apply strong customer service skills to handle client interactions and resolve issues effectively.
The Service Sales Specialist translates technical inspection findings into clear plans of action, quoting work for repairs and replacements while guiding customers through the compliance and safety process.
Compensation
Hourly rate based on experience with a performance-based bonus opportunity. Pay range is anywhere between $60,000-$80,000 commensurate with experience.
Responsibilities
Review completed inspection reports and identify all deficiencies noted by technicians or inspectors
Generate accurate quotes for repairs, replacements, adds, moves, and changes (MAC) across fire alarm, sprinkler, and suppression systems
Prioritize and clearly communicate deficiency urgency levels from AHJ-required immediate corrective action to preventive or code-advisory items
Work within established pricing tools, templates, and approval thresholds to turn quotes around quickly using our Service Delivery Platform, ServiceTrade
Contact customers promptly after inspections to walk them through findings and recommendations
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