- Parsippany, New Jersey, United States
- $55K–$85K per year
- 2–3 years
Operations Specialist ensuring accurate billing, scope review, and coordination between customers, technicians, and internal partners.
Compensation
Expected salary range between $55,000 - $85,000 per year. Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role.
Responsibilities
- Manage and oversee service delivery for an assigned product line or portfolio of work
- Review scopes of work and service contracts to confirm accuracy before and after work is performed
- Compare billing against contract quotes and identify even small differences or discrepancies
- Investigate billing issues by checking work performed, documentation, and contract terms
- Communicate with customers regarding invoice questions, adjustments, or clarifications
Requirements
- Bachelor’s degree in Business Administration, Operations Management, or related field