- Charlotte, North Carolina, United States
- Hybrid
- Full-time
- 2+ years
Fraud Consultant within Fraud and Claims Operations supporting Commercial & Corporate Banking Payments Fraud organization.
Responsibilities
- Conduct investigative research and root cause analysis on fraud events, claims, policy violations, and other high-risk situations impacting commercial clients.
- Review and analyze wire transfer activity, ACH transactions, payroll payments, and account history to identify suspicious patterns and potential fraud.
- Detect trends, anomalies, and emerging fraud schemes through detailed examination of transactional and relationship data.
- Investigate incidents involving account compromise, cyber fraud, and payment fraud affecting commercial customers.
- Provide recommendations to mitigate fraud risks, strengthen controls, and improve business processes and procedures.
Requirements
- Nice to have: Treasury Management products
- Nice to have: commercial payment processing