The Lead Administrator will be the key link between customers, field-based engineers, and the national operations team, ensuring system usage (SimPRO) and target achievement while managing office operations.
Responsibilities
Monitor CRM system to ensure jobs correctly progress through the system and find ways to improve processes
Share regular feedback on team performance with the National Service Delivery Manager
Act as the first point of contact for escalations
Keep a close eye on KPIs and coach the team to get back on track
Manage office supply orders, raise Purchase Orders, and assist with invoicing
Commercial Manager serves as the operational backbone for the company, taking full operational ownership of job costing, progress billing, cash flow forecasting, and renewable project administration.
Compensation
Salary : $2000 - $2500
Responsibilities
Set up baseline budgets for won tenders
Track actual versus estimated costs across direct field labor, plant, materials, and subcontractor packages
Monitor project margins in real time and forecast final cost-to-complete figures
Manage the complete billing lifecycle, including monthly progress claims and contract variations
Build and maintain rolling 4- to 12-week cash flow forecasts
